Cookies are small text files stored on your device when you visit a website. At chanze Casino we use them to support secure play and keep things running smoothly for our players. We aim to be clear about how these tools work and what choices you have.
Why We Use Cookies at Our Casino
We rely on cookies to maintain secure sessions while you play. This helps keep your account safe during active visits. Cookies also remember basic preferences like language or currency so you do not need to reset them each time.
During gameplay they support continuity. If a session drops briefly the cookie can help restore your place without starting over. We limit their use to these practical roles and avoid unnecessary tracking.
Our focus stays on delivering uninterrupted access. By using these files responsibly we reduce login friction and protect against common security issues. Players benefit from a stable experience across visits.
Types of Cookies We Deploy
We group cookies into a few standard categories to explain their roles clearly.
Essential Cookies
These files are required for core site functions. They allow you to stay logged in and move between pages without losing your session. Without them basic security features would fail.
Performance and Analytics Cookies
These measure how the site performs. They track load times and error rates so we can fix problems that affect gameplay speed or stability.
Functionality Cookies
These remember your settings such as preferred currency or game filters. They make return visits more convenient by keeping your choices saved.
Third-Party Cookies in iGaming
Some cookies come from outside partners who help run parts of the platform. Game providers may place files to keep reels spinning or tables live without interruption. Payment processors can use them to confirm transactions and reduce fraud risks.
We review these partners to ensure their practices align with our standards. You can find more details in our full privacy information if you want to learn which services connect to specific features.
Third-party files operate under their own rules yet we require them to respect player choices where possible. This keeps overall tracking limited to what supports safe play.
Managing and Deleting Cookies
You can adjust cookie settings through your browser options. Most browsers let you block or clear files at any time. Look for the privacy or history section in your settings menu.
Blocking essential cookies may stop you from staying logged in or completing certain actions. If you prefer to keep full access leave those files enabled and review other options separately.
Our site also offers a preferences tool where you can turn non-essential cookies on or off. Check the banner that appears on first visit or return to it through account settings.
Policy Updates and Contact Information
We may revise this policy when regulations change or new tools become available. Check back periodically for the latest version.
For questions reach our support team via live chat or email. They operate around the clock and can guide you on cookie controls or other account matters.